Shipping Policy
At PAK DAWAKHANA, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy outlines the details of how we process and deliver your products.
Delivery Areas
We currently offer delivery across Pakistan. For remote or hard-to-reach locations, delivery may take longer than usual.
Processing Time
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All orders are processed within 1 to 2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
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Standard delivery time is 2 to 5 business days, depending on your location.
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Rural or remote areas may take 5 to 7 business days.
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Any unforeseen delays due to courier issues, weather, or national events will be communicated via SMS, email, or phone.
Shipping Charges
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Shipping charges, if applicable, will be clearly mentioned at checkout.
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Free shipping may be offered during promotional periods or on qualifying order amounts.
Order Tracking
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Once your order is shipped, you will receive a tracking number via SMS or email (if available through the courier service).
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You can track your order using the courier’s tracking portal or by contacting our customer support.
Delayed or Failed Deliveries
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If a delivery is delayed beyond expected timelines, please contact us immediately.
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If the courier is unable to deliver due to an incorrect address or unavailability of the recipient, the parcel may be returned. In such cases, re-shipping charges may apply.
Damaged Packages
If you receive a package that appears damaged or tampered with:
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Do not accept it, and inform the delivery agent immediately.
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Report the issue to us with photo evidence within 24 hours at the contact details below.
Contact Us
For any shipping-related inquiries, please contact:
Email: amanatumair3@gmail.com